Property tops consumer complaints

Kanchana Paha6 ก.ค. 2558

The Thailand property and real estate sector was responsible for the most complaints received by Thailand’s Office of the Consumer Protection Board (OCPB) during the first five months of this year.

Reacting to a 68 percent jump in complaints year-on-year for the first five months of the year, OCPB Secretary General Umpon Wongsiri has ordered an urgent meeting with the Housing Business Association, the Thai Condominium Association, the Thai Real Estate Association, the Home Builder Association and the Thai Home Builders Association to resolve the problem.

“We will gather and summarise the problems that were complained about and ask the associations to help notify their members to tackle the problems and prevent any possible problems in the future,” Umpon told the media late last week.

Some 752 complaints were submitted to the OCPB regarding property projects in the period between January and May 2015 – a 68 percent increase on figures for the same period last year.

Lasr week the OCPB together with Phasicharoen District Office and Nong Khaem Land Office visited a townhouse project on Thiet Thai Road in Bangkok after receiving a complaint about the poor quality of construction.
Media reports alleged half of the units in the development failed to comply with the original sales and purchase agreements signed by property buyers and investors and the developer.

Umpon concluded: “If the number of complaints about property increases, we need to consider whether to take criminal cases against developers.”

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