Sansiri Plc is set to launch a new Thai voice enabled smart assistant for its popular Sansiri Home Service mobile property management application. The new app is being built on Artificial Intelligence from Amazon Web Services and will be available for consumers living in condos and detached housing projects in 2018, announces a company press release.
“This is a year of transformation at Sansiri as we prepare for greater growth and strengthened leadership and to better address our customers’ demands. A major part of the transformation is our investment in innovation. With 35 years’ experience in the Thai property market, we have observed rapid changes in customers’ lifestyles and demands in the digital era. Technology is the answer to complete their living experience, we believe,” says Dr. Tawicha Trakulyingyong, Sansiri Chief Technology Officer, in a press release.
The tech is being introduced through cooperation with Dailitech, a Thai-based IT company. Once it is operational, it will be the first Thai-language voice command service in the Sansiri Home Service mobile app. The AI technology from Amazon Web Services will allow the app to become a smart assistant.
“Being a customer-centric company, Sansiri has built our competitive advantages on the synergy from partnership to better address customers’ demand. The new offering will not only strengthen our technology leadership, but also emphasizes our commitment to R&D, both by ourselves and by our partners. This customer centric approach allows us to understand our customers’ actual needs and lifestyle, and then create innovations that best address their everchanging needs,” says Dr. Tawicha.
The Artificial Intelligence solution from Amazon Web Services will give the app a natural and easy-to-use voice command that fits into its customers’ way of life. In addition to this, the mobile application allows users to manage all home-related activities from anywhere at any time.
“We are excited that Sansiri and Dailitech have selected to use Amazon Web Services, starting from Artificial Intelligence technology, in this transformation journey. As Amazon Web Services continues to drive innovation for our customers, Sansiri’s commitment to digital transformation reflects that both companies share the same value of customer obsession,” says Dr. Chawapol Jariyawiroj, Country Manager of Amazon Web Services Thailand.
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